Legal
Cancellation & refund policy
How cancellations and refunds work for Altn Technology products and services.
STANDARD REFUND TERMS
Products purchased from Altn Technology. may be refunded only if canceled within 7 days* of the date of the transaction.
Note: If a refund back to the original payment method is not possible, a refund to your Altn Technology. balance can be offered as an alternative.
“Date of registration of services,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date is processed by Altn Technology. in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
If any person purchased any service or services from Altn Technology. and due to some irregularity on behalf of such person and not by Altn Technology. (ex- fault in KYC verification), then Altn Technology. is not liable to refund any amount paid by such person. Only first-time accounts are eligible for a refund (within 7 days from sign up the service). For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.
PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
- Business Email
- Windows VPS
- Minecraft VPS
- Linux VPS
PRODUCTS NOT AVAILABLE FOR REFUNDS
- Domain Transfers (.eu transfers are an exception. EURid charges a non-refundable transfer fee. If the transfer fails for any reason, the customer must start over and pay the transfer fee again. .es transfers are also non-refundable.
- Domain Name Renewals
- Privacy Protection
- Google Workspace Email
- License Fee
- SSL Certificates
- Daily Plan