AI chatbots · Live chat · WhatsApp · Hosted or on your own server
AI chatbot solutions for business that answer customers 24×7 and turn visitors into leads.
We build, host and manage smart chatbots for your website, WhatsApp, Facebook and Instagram. Your bot answers questions from your own knowledge base, captures name, phone and email, and hands the chat to your team on their mobile app the moment a human is needed. Choose a fully hosted bot, or have us install it on your own server so your data never leaves your control.
The chat bubble on this page is our own bot — built by us, running on our servers.
Business benefits
What a chatbot does for your business
Visitors at 11 pm get an instant answer and a quote request — instead of leaving for a competitor.
Prices, timings, order status, “how do I…” — the bot answers common questions so your team handles real work.
When a customer asks for a person, the bot collects their details and routes the chat to Sales, Support or Billing.
Trained on your services, FAQs, help articles and price lists, in English, Hindi or Hinglish.
Website chat, WhatsApp, Facebook, Instagram, Telegram and email land in one shared team inbox.
See which page a visitor is on, what they viewed and where they came from — before you reply.
Two ways to run it
Hosted chatbot or your own self-hosted chatbot
We run everything on our secure servers in India: bot, live-chat platform, automations, backups and updates. You get your own branded inbox, agent apps for Android and iPhone and a monthly report. Fastest to launch — typically live in 3–5 working days.
- No servers or software to manage
- Your branding — “Powered by” your company
- Monthly plan, cancel anytime
We install and configure the complete chatbot and live-chat stack on your own cloud or on-premise server — open-source, no per-agent licence fees, and your customer data stays entirely with you. Ideal for hospitals, finance, government and companies with data-privacy policies.
- Full data ownership and privacy
- Unlimited agents, no per-seat fees
- Optional AMC for updates, backups and monitoring
Features
Everything included in an Altn chatbot
Button menus plus free-text understanding for dozens of common questions, tuned to your business.
The bot searches your help articles live and replies with the right guide links.
Collects and validates name, mobile and email before handover — every lead is saved.
Routes to the right team, marks urgent chats, and tells visitors when you are offline.
Your team replies from Android/iPhone with push notifications and canned replies.
WhatsApp Business API, Facebook Messenger, Instagram DMs and Telegram in the same inbox.
Page-based greetings and timed offers (“stay 2 minutes, unlock a discount”) to convert browsers.
Customer satisfaction surveys and chat transcripts by email on request.
Connects to your CRM, WHMCS, Google Sheets, email and ERP through secure automations.
Who uses our chatbots
Hosting & IT companies answer plan, domain and billing questions and capture sales leads. Hospitals and clinics share timings, doctors and appointment details. Schools and coaching institutes handle admission enquiries. Manufacturers and exporters qualify B2B enquiries and route them to the right salesperson. E-commerce stores answer delivery, return and order-status questions around the clock.
How we build your chatbot
- Free consultation — we review your website, enquiries and FAQs and plan what the bot should handle.
- Knowledge & flows — we write answers, menus and lead forms in your tone, and connect your help articles.
- Branding & channels — your colours, logo and name on the widget; WhatsApp and social channels connected.
- Team setup — agents, teams, mobile apps, notifications and canned replies configured and trained.
- Go live & improve — we review conversations monthly and keep making the bot smarter.
Want to see it working first? Open the chat bubble on this page — ask about hosting, IT support or anything else, then ask to “talk to a person” to see the handover. Our sister brands ALTN Hosting and XaaS Techs run on the same platform.
Related services
Pair your chatbot with
Frequently asked questions
What is the difference between a hosted and a self-hosted chatbot?
A hosted chatbot runs on our servers and we manage everything for a monthly fee. A self-hosted chatbot is installed on your own server or cloud account, so you own the software and all customer data, with no per-agent licence fees.
Can the chatbot work on WhatsApp?
Yes. We connect the WhatsApp Business API so the same bot and team inbox handle WhatsApp chats alongside your website, Facebook and Instagram.
Will the bot pass chats to my staff?
Yes. When a visitor asks for a person, the bot collects their name, phone, email and query, then assigns the chat to the right team with a push notification on their mobile app.
Does it support Hindi?
Yes. Answers and menus can be in English, Hindi or Hinglish, and the bot can recognise common Hinglish phrases.
How long does it take to go live?
A hosted website chatbot is usually live in 3–5 working days. Self-hosted installations and WhatsApp approval can take 1–2 weeks.
Can you add a chatbot to my existing website?
Yes. It works with WordPress, Shopify, WHMCS, custom PHP or any website — we add one small script.
Intelligent IT, Always On
See your own chatbot demo this week
Tell us about your business and we’ll build a free demo bot trained on your website.